We Deliver What We Promise
One Parking clients know that we deliver what we promise: an action plan to gain full control of your parking assets and professional execution that maximizes capacity without sacrificing any of the premium services we deliver. We stay in close touch with property management and tenants in order to have a clear and current understanding of the evolving needs of your property. This is the formula that has placed us in an unmatched position in the parking industry. We deliver the most value and benefits, while you retain the highest levels of tenant satisfaction.
The One Parking Advantage
FASTEST MONTHLY FINANCIAL STATEMENTS
Would you like to get your parking reports and revenue by the 7th of every month? No other parking company in the nation provides this level of service, and it defines our standards as a company: rise and remain above every competitor and do it at an affordable price. We have one of Florida’s most respected, independent CPA firms under contract to prepare the monthly reports over the course of the first five days of every month. You will receive your report and settlement check by the 7th – that is the One Parking promise.
Our accounting practices are totally transparent. Unlike our competition, we do not mark up liability insurance, group insurance, or workers’ compensation; we honor SUTA, FUTA and FICA cutoffs and we do not add extra charges for payroll processing. When we quote you a fee, that is what you pay – no need to worry about the undisclosed add-ons.
FOOL PROOF CONTROLS
Under our management, every parking location has a separate bank account in order to prevent unauthorized use of funds and to ensure detailed, daily reconciliation of each revenue source (cash, credit cards, online sales, etc.). We feel the industry standard of a general depository for all locations is obsolete and expensive to audit and reconcile. Our Accounts Receivable team provides fast, accurate billing of monthly access cards and validations, as well as prompt collections. What our clients love most is that they have two viable options to communicate with the Accounts Receivable team. They can call us and talk directly to a customer service executive or handle transactions online through our easy-to-use website.
We can use your own chart of accounts to develop the financial statement formatting, saving your accounting department a lot of time not having to convert from a standard template.
CREATIVE SPACE MAXIMIZATION
We know that we can make you more money from the same amount of space. Our team is trained to see how to boost your parking capacity within the same square footage without reducing the quality of the customer experience. We are also wayfinding experts and have a team of placement strategists and graphic designers that understand how to create and position parking signs that are clear in both meaning and visibility.
The first impression of your garage is usually the one that defines your asset; and your facility is the first and last impression of every customer experience. At any One Parking location, our friendly, clean-cut staff is neatly attired in our crisp uniforms, and the garages are kept clean and orderly, mirroring the public’s expectations of your building or property.
STABLE, EXPERIENCED, RESPONSIVE MANAGEMENT
Since 2004, our first year of operation, we have never had a management-level resignation. This reflects buy-in by all senior executives to our company’s core values, our commitment to offering 24/7 availability to our clients, and lasting, rewarding relationships with our clients that increase efficiency and make your parking program even easier.
We become active contributors to your marketing team, working hand-in-hand with management. We will suggest strategies to attract more parkers through cultivation of local relationships, leveraging of special events, group rates, on-site sponsorships, and more.
WHAT OUR CLIENTS SAY ABOUT US
The 3,200 spaces we have at CityPlace in West Palm Beach are optimized to gain every bit of revenue possible. Because of One Parking’s expertise, the wayfinding is easy and operations in all four garages on the property run smoothly without us having to double-check or worry about them. The instant availability of the One Parking executive team is a significant benefit. They can manage unexpected surges in traffic very effectively and efficiently, and if we do experience some kind of problem, they handle it quickly, every time.
President & CEO, Related Urban
Managing Partner, Gulf Related