Best Fit Forward

No Two Properties are Alike

Managing our client’s assets is rooted in a deep understanding of the diverse factors that influence parking and mobility dynamics. We recognize that no two properties are alike, and as such, we take a customized approach to every project we undertake. Our process begins with a comprehensive assessment of the property, including its location, layout, surrounding infrastructure, and target demographic.

We understand the importance of building strong relationships with property owners, tenants, and other stakeholders. Through open communication and collaboration, we work closely with our clients to understand their goals and priorities. By aligning our strategies with their objectives, we deliver tailored solutions that meet their needs and exceed their expectations.

During discovery, emphasis is placed on three key focus areas: technology, customer experience (CX), and financials.

Technology

From Top-of-the-Line Technologies to Working With What You've Got

At One Parking, we are committed to staying at the forefront of industry trends and technological advancements. We continually explore innovative solutions to enhance the parking experience, improve operational efficiency, and maximize financial impact.

We believe that our role is to bring the most appropriate technologies forward for each of our client’s needs, taking critical factors like functionality, infrastructure, and budgetary constraints into consideration. While in many cases this looks like bringing the latest and greatest vendors to the table, it also looks like maximizing the functionality and potential of existing solutions as well.

Customer Experience (CX)

It is all about the stakeholders. In our business, we use the term “customer experience” to encompass any business-to-consumer (B2C) interaction but are keenly aware that this means something unique for each of our acclaimed properties. Our customer is a tenant of an office building that expects flawless execution day in, day out. Our customer is a visitor of a patient having a serious medical procedure. Our customer is a resident that calls their parking spot their home. Our customer is guest taking their significant other out for a much-needed dinner.

Each of these customers have different parking needs and expectations. We’ve identified those needs and have developed our training, operations, and staff to provide best-in-class service to whoever your customer may be.

Financials

In its simplest form, maximizing NOI is a result of increasing revenues through the tailoring of rates and volumes as well as the constant monitoring and controlling of expenses.

At One Parking, we believe in the power of data to drive informed decision-making. Leveraging cutting-edge technology and sophisticated analytics tools, we gather and analyze data on parking patterns, occupancy rates, peak hours, and other key metrics. This data-driven approach allows us to identify opportunities for optimization and implement strategies that maximize revenue and efficiency.